Frequently Asked Questions
Why a cupcake?
They are portion perfect and each regular cupcake equals about 1/2 a slice of cake. They are portable and require no fork to eat. They are big enough to be an indulgence, but small enough to be guilt free. Best of all, you never have to share a cupcake!
How much are Sugar Bliss cupcakes?
Regular cupcakes are $3.75 each or $42 for a dozen and mini cupcakes are $1.75 each or $18 for a dozen.
How do I care for Sugar Bliss cupcakes?
It is best to keep Sugar Bliss cupcakes at room temperature and eat them on the day they are purchased, since we bake them fresh with no preservatives. If you must extend their life, wrap the bakery box with plastic wrap or place the cupcakes in an airtight container. We do not recommend putting them directly in the fridge, as doing so will dry out the cake.
Do your cupcakes contain trans fats?
Sugar Bliss cupcakes contain no trans fats!
Do your cupcakes contain dairy/sugar/gluten/nuts?
Sugar Bliss cupcakes are made with premium ingredients, which include dairy, sugar, and gluten. Although we do not use whole nuts in our cupcakes unless specified, we bake with peanut products on the premises and we do not recommend our cupcakes to people with peanut allergies. We do offer gluten free cupcakes and our French macarons are also gluten free with exception of S’mores and Key Lime.
How do I order?
Please call us at 312-845-9669 or order online here. For an advance pickup order or delivery, we require a minimum; please check the Order section for the minimums. Please place your order at least 24 hours in advance and allow more notice for large orders and holidays such as Halloween, Thanksgiving, Christmas, and Valentine's Day.
What is your cancellation policy?
Custom orders cannot be cancelled. All other advance orders can be cancelled with 24 hours notice for a full refund.
If I order in advance, can I mix and match any of your 20+ flavors?
Because we have a small kitchen, we can only make the flavors for the day. If you are ordering in advance for pick up or delivery, please choose the flavors available on the day of pickup or delivery. For example for pickup or delivery on Saturday, please choose the flavors that are offered everyday and on Saturday.
If I order in advance for pickup, do I have to wait in line?
Please come directly to the register and let the counter associate know your name to pickup your order.
Can I place an order for cupcakes on the same day that I need them?
Just give us a call and we will try to accommodate your same day order. For same day delivery orders, there is a $5 extra charge.
Do you have a retail location?
We are located in the Downtown Loop at 115 N Wabash, Chicago, IL 60602 in between Washington Street and Randolph Street, near Millennium Park, Chicago Cultural Center, and Macy's on State Street.
Do you deliver cupcakes?
Yes we deliver! Please check out the Order section of our website.
Do you ship Sugar Bliss cupcakes?
We only deliver by local courier in Chicago and surrounding suburbs, please check here for delivery zip codes and rates.
Can you do wedding cupcakes?
Yes! Please call us to inquire about our wedding packages and offerings. We bake and deliver your cupcakes to you on the day of your event and even will set-up (at a fee). We also offer cupcake tiers, individual cupcake wedding favors, and custom coloring frosting.
Can you write Happy Birthday on Sugar Bliss cupcakes?
All of Sugar Bliss cupcakes are decorated with the signature Sugar Bliss bloom. Unfortunately, we do not write on our cupcakes due to the design, but you can purchase birthday candles from us ($0.50 for single candle, $3.50 for 16 pack of silver, $6 for Happy Birthday candles). We also have in-store edible Happy Birthday, Congrats, It's a Girl, It's a Boy, Thank You, Get Well Soon logos ($0.50 each).
What is a Cake Pop?
Cake pops are rolled cake and frosting on a stick dipped in either white chocolate or milk chocolate. Sugar Bliss has over 15+ flavors.
What is the shelf life for Cake Pops? Do I need to refrigerate?
We recommend that you consume your Cake Pops within 2-3 days of receiving them. It is recommended that you keep your Cake Pops at room temperature.
Do you offer Gluten Free Cupcakes?
We do offer Gluten Free Cupcakes in Black & White and Chocolate Milk Chocolate in the regular size every day at the store. Please come early or pre-order as we have limited quantities each day. For mini cupcakes, we do offer them with minimum 1 dozen pre order by 12pm the prior day.
What is a Sugar Bliss French Macaron?
Sugar Bliss French Macaron is a light meringue shell with a soft and chewy center, sandwiched around a decadent ganache, buttercream or jam filling.
What is the shelf life of a French Macaron?
Please keep your macarons refrigerated to keep fresh. They can be kept up to 5 days in an air tight container. For the best taste, allow them to sit at room temperature for 15 minutes before enjoying!
What is your refund policy?
Sugar Bliss Cake Boutique has a NO REFUND policy. All sales are final.